Privacy Policy

Effective Date: April 2025

Zenvo Solutions (“we”, “our”, “us”) operates the Odoo Facebook Messenger Integration module to help businesses streamline customer communication by syncing Facebook messages directly into Odoo CRM.

1. Information We Collect

• Public profile information (e.g., first name, last name) of Facebook users who message your page
• Message content and attachments sent via Facebook Messenger

2. How We Use This Information

Data received through the Messenger integration is used only to:

• Create or update leads in your Odoo CRM
• Allow Odoo users to respond directly via the Odoo interface

We do not store, sell, or share this information externally. All data is managed within your own Odoo system.

3. Data Retention

Data is retained as long as the CRM record exists in your Odoo system. You may delete records at any time.

4. Your Responsibility

This module uses APIs provided by Meta Platforms, Inc. You are responsible for ensuring your use of the module complies with Facebook’s policies and any applicable data protection laws.

5. Contact Us

If you have any questions or concerns regarding this policy, you may contact:

Zenvo Solutions

Email: info@zenvoerp.com

Website: https://zenvoerp.com